Bideford and Barnstaple private home help care

Tuesday 20th April 2021

To discuss your care requirements, and for further details of our rates, please feel free to contact our Manager, Katie Snowball on 01271 377 430, or you can use the form below to send us a message directly...

In the News...

(North Devon Gazette, April 2014) “Local care consortium battles the big boys”

Care companies join forces to win council contract.

SEVEN North Devon care and support companies have joined forces to win a major contract to provide services for Devon County Council.

Firms formed a North Devon Care Consortium to compete with large national companies bidding to for inclusion in the county council’s new Care Framework Agreement.

Chapter Care (North Devon) Ltd; Mullholland Care; Lycette Care; Comficare; Dome Care; Phoenix Care; and Holsworthy Healthcare – Deer Park will provide a range of services for all conditions and ages.

John Dockrell, of lead provider Chapter Care, said: “We have a group of companies who are specialists in their fields with an enormous range of skill sets from EMI, to learning disabilities, dementia, mental health needs, physical disabilities, post-hospital care, autism and Asperger’s; the list goes on and on.

“The beauty of this consortium is the range of expertise available and because we all work together so closely, we can monitor the quality to make sure that we are delivering on our promises.”

The new framework went live at the beginning of the month and the new consortium is keen to reassure its current clients and potential new clients that it’s business as usual.

“We have an existing client base who are extremely happy with the service they receive; nothing will change for them,” said Mr Dockrell.

“All this means is that new business will be given to the providers on the framework agreement only.

“Clients will have a choice of whether they want one of the large, national care companies or a local care agency with its heart and soul based in North Devon. For us, The North Devon Care Consortium not only offers the county council excellent value for money, it also will ensure that North Devon’s local needs are understood and respected.”

Koren Turner of Mullholland Care added: “As a group of seven local care companies that have been operating in North Devon for many years, we understand the local market and the needs of local people.

“To us, it’s about ensuring that the quality of the service that we provide is of the highest order.”

(The Bideford Post, July 2010)

Established in 1990, we are based at Caddsdown Business Park in Bideford, providing a comprehensive range of care and support services within the Bideford & Barnstaple area.

We can provide care for the elderly, convalescent and disabled in the comfort their own homes and also cater for respite needs in clients' homes when family carers need a break.

People with mental health problems, physical disabilities, dementia, sensory impairment, older people and adults with terminal illness can all be attended to by our team of friendly reliable staff. We pride ourselves on providing quality support to people of all ages, making it possible for them to be cared for in their own homes for as long as possible.

Our expert care also enables people to return to their own homes from hospital or accommodation elsewhere by providing a safe, caring and reliable home care service to all, irrespective of age, gender, disability, ethnic origin, sexuality, religious or political beliefs.

The care provided by us takes into account the needs and wishes of each individual client and maximises independence. Physical and emotional welfare are of paramount importance.

We are very keen to point out that we are a private company and not an agency. All our members of staff are CRB checked, NVQ level 2/3/4 trained and fully insured.

A variety of services of services are on offer, with hours tailored to suit your needs from 1 to 24 hours a day.

Person care duties carried out during the day may include washin, dressing and undressing and feeding or assisting with meals. Night-time availability can off support and reassurance in the client's home between 10pm and 7am, 365 days a year.

We also offer domestic services, and can perform duties a client may find difficult: laundry, ironing, hoovering, shopping, cooking and meal preparation can be undertaken.

To discuss your care requirements, and for further details of our rates, please feel free to contact our Manager, Katie Snowball on 01271 377 430.